Privacy Policy

Effective Date: 2025-06-01
Last Updated: 2025-06-01

At Collab Interiors, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This policy outlines how we collect, use, disclose, and protect your information in accordance with the New Zealand Privacy Act 2020.

1. What Information We Collect

We may collect personal information from you when you:

• Contact us via our website, phone, or email

• Submit a form or enquiry (e.g. to request a consultation)

• Sign up for our newsletters or promotions

• Engage us for design services

• Interact with us on social media

The personal information we collect may include:

• Your name

• Email address

• Phone number

• Address (if relevant to a design project)

• Any other details you choose to provide

We may also collect website usage data via cookies or analytics tools to improve our website’s performance and user experience.

2. How We Use Your Information

We collect and use your personal information to:

• Respond to your enquiries

• Provide you with interior design services

• Send relevant project updates or marketing communications (you can opt out at any time)

• Improve our website and services

• Comply with legal obligations

3. Sharing Your Information

We will not sell, rent, or trade your personal information. We may share your data with trusted third-party service providers who help us operate our website or deliver services (e.g. email marketing platforms or project management tools), but only where necessary and with appropriate safeguards.

We may also disclose your information if required to do so by law or in connection with legal proceedings.

4. Security of Your Information

We take reasonable steps to protect your personal information from unauthorised access, loss, misuse, or disclosure. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

5. Your Rights

Under the New Zealand Privacy Act 2020, you have the right to:

• Access the personal information we hold about you

• Request correction of that information if it is incorrect or outdated

• Withdraw your consent to marketing communications at any time

To make a request, please contact us using the details below.

6. Cookies and Website Tracking

Our website may use cookies to improve your experience and track how the site is used. You can disable cookies through your browser settings, though this may affect some functionality of our site.

7. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. The latest version will always be available on our website.

8. Contact Us

If you have any questions about this Privacy Policy or wish to access or correct your information, please contact:

Collab Interiors
Email: hayley@collabinteriors.co.nz
Website: https://collabinteriors.co.nz